Wrong Item "I ordered the soft tip holder but received something that I did not order. When I inquired why I got this item I was told it was sent in lieu of the other because it was out of stock. Although I was eventually refunded for my purchase the website should have shown the item was out of stock before I completed the order. If it was noticed after then an email should have been sent asking if I would accept the other item or would prefer a refund but the item was sent with no explanation. even a note attached stating that this was a replacement item would have been better." — Todd R. (2/5)